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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Ehringer

Jennifer Ehringer

October 16, 2024

5  out of  5
rating by Jennifer Ehringer
"Amazing service! Laurie was awesome with answering all my questions and explained everything and asked after if I had any additional questions. Thanks for your help with everything"
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Maria Sanchez

September 30, 2024

5  out of  5
rating by Maria Sanchez
"I've been a loyal State Farm customer for many years. Lucy's team is incredibly professional and attentive. Laurie, Heather, Mardy, Andrea, and Lucy herself have all been an absolute pleasure to work with. My daughter recently purchased a new car, Heather answered the phone and provided all the information the car dealer was asking. Andrea is also fluent in Spanish, which was incredibly helpful. I primarily interact with Laurie, who is clever and very helpful. I can confidently say that Lucy's State Farm team is professional, informative, and genuinely caring. I highly recommend their Insurance services!"
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Twiz King

September 21, 2024

5  out of  5
rating by Twiz King
"It’s always a great experience working with the Lucy Brogla team. So grateful that they have someone like Andrea there to help with Spanish speaking customers."
We responded:
"Thank you so much for your review and feedback.  We are grateful for our amazing customers like you!  Andrea is a valuable asset to our team, and I am glad she was able to help! Please reach out to us if you need anything.  "
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Abby Williams

June 20, 2024

5  out of  5
rating by Abby Williams
"Lucy was very helpful and patience. She helped my family out and myself to get everything situated. She explained everything very clearly and in a way I can understand. She would always get back to me at a reasonable time and answered all my questions. She is also easy to contact as well. I couldn’t ask for a better agent!! Thank you for everything you do."
We responded:
"Abby, thank you so much for your review and your kind words. My team and I know that it is important that our customers know the details about their coverages and policies. It's always our pleasure to help and answer any questions you have. Don't hesitate to get in touch with my office anytime!"
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Amber Williams

June 8, 2024

5  out of  5
rating by Amber Williams
"Switching agents was a breeze with Lucy and her team. They ensured that every detail was explained and talked about while validating coverage. Andrea assisted with informing me the right steps to take to switch agents. Meeting with Lucy was extremely helpful. Lucy was patient and helped me better understand my insurance. Would highly recommend!"
We responded:
"Amber, I'm so glad we could fix all the problems and corrections and that you decided to stay with State Farm. Welcome to my office, and thank you for choosing my team!"
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Lyn Williams

June 7, 2024

5  out of  5
rating by Lyn Williams
"Lucy was fantastic! She was very informative and thorough. Would highly recommend her as your agent."
We responded:
"Thank you so much Lyn for your review and your business! Customers like you are the best part of State Farm."
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Xavier Lee

June 6, 2024

5  out of  5
rating by Xavier Lee
"Lucy is great! Helpful and communicative, always available to help/escalate if assistance is needed elsewhere!"
We responded:
"Xavier, thank you for your positive review and choosing Lucy Brogla - State Farm as your agent! We are always willing and available to help!"
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Heather Smith

June 4, 2024

5  out of  5
rating by Heather Smith
"Lucy & her team are the best! Everyone is very welcoming & friendly and we enjoy working with Lucy on all of our insurance needs!"
We responded:
"Heather, thank you for your review and kind words. It is our pleasure to help you with your insurance needs, contact us anytime!"
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Ainessa Jeffrey

February 16, 2024

5  out of  5
rating by Ainessa Jeffrey
"Laurie was such a pleasure to work with, from the minute she introduced herself to getting our policy finalized. She made it so easy and stress free! Couldn’t say better things about Lucy’s team. Definitely recommend using them!"
We responded:
"Thank you so much, Ainessa, for your positive review! We are so grateful to serve our amazing customers like you! It is always our pleasure to answer any questions and make insurance easy for our customers. Please reach out to us anytime so that we can help!"
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Mimi Clark

February 14, 2024

5  out of  5
rating by Mimi Clark
"Lucy is SO knowledgeable, patient, and great at explaining coverage. We know we are fully insured and protected with her and her team-Thank you Lucy!!!"
We responded:
"Mimi, thank you for your positive review and feedback! It is important to us that our customers are adequately protected, and we thank you for choosing Lucy Brogla State Farm to meet your insurance needs. We are grateful for you and your business!"
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Maria Peters

February 5, 2024

5  out of  5
rating by Maria Peters
"I just had the BEST experience with Laurie at Lucy Brogla State Farm Insurance!! She’s definitely an expert in insurance planning, and you’re just going to love her friendly personality!! I can’t say enough good things, so give Laurie a call and you’ll see what I’m talking about!! Thank you so much for being so helpful, Laurie!!"
We responded:
"Maria, thank you so much for your business and your review! We love hearing about your positive experience. Laurie is an outstanding team member with her knowledge, friendliness, and eagerness to help others! Thank you for choosing #TeamLucyBrogla for your insurance needs!"
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Kelly Andrews

January 3, 2024

5  out of  5
rating by Kelly Andrews
"I highly recommend Lucy Brogla and her team at State Farm! They are always there when you need them and they always go above and beyond!"
We responded:
"Kelly, thank you for your review! We are grateful for our amazing customers. It is our pleasure to help each customer select the right insurance at the right price and recover when a claim does happen! We appreciate you! "
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Shannon SeventySeven

December 27, 2023

5  out of  5
rating by Shannon SeventySeven
"From the time we moved our accounts to this office, Nicole has been friendly and helpful every time we have called and needed help."
We responded:
"Shannon, thank you for sharing your review and choosing Lucy Brogla State Farm to provide you with the right insurance coverage! We are so pleased to hear of your experience! "
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Charles Phipps

December 27, 2023

5  out of  5
rating by Charles Phipps
"Needed some quick assistance after purchasing a new car and thankfully State Farm has Nicole working for them!! She was great and had the info I needed in as little as 5 min and was able to drive off in my new car!! 10/10 would recommend!!"
We responded:
"Charles, congratulations on your new car! Nicole is an asset to our team, and I know she will appreciate your feedback as well! Thank you for choosing Lucy Brogla State Farm to provide you with the right insurance coverage! "
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Dan Sokolinski

December 27, 2023

5  out of  5
rating by Dan Sokolinski
"The office personnel has always been very professional and so helpful!! I can not thank you all enough for the help you provided."
We responded:
"Dan, thank you for your review and your feedback! It is our pleasure, and we are here to help whenever you need us! "
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Geralyn McQuary

December 26, 2023

5  out of  5
rating by Geralyn McQuary
"Lucy and her office are always responsive to my needs. I have complete trust they are looking out for my best interests."
We responded:
"Thank you Geralyn! - Lucy"
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Nichelle Middaugh

November 28, 2023

5  out of  5
rating by Nichelle Middaugh
"This lady is very nice, and went above and beyond to help me get insurance since I switched from IN to IL. Highly recommend her! Thanks Lucy you are the best!"
We responded:
"Thank you so much for your review and business, Nichelle! It was my pleasure to help you, and I appreciate the opportunity! Thank you for choosing #TeamLucyBrogla and State Farm!"
Profile photo of Israel Akinbobuyi

Israel Akinbobuyi

November 2, 2023

5  out of  5
rating by Israel Akinbobuyi
"I had gotten in an accident the other day and I was so worried on what to do. Luckily, Lucy Brogla and one of her staff members, Andrea, were a real help! With their help, I was able to get the incident off my mind as they took care of a lot of the heavy lifting!"
We responded:
"Israel, we are glad you are okay and called us to help! It is our pleasure, and #TeamLucyBrogla is here to help you recover when an accident occurs! "
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catt mullican

November 2, 2023

5  out of  5
rating by catt mullican
"Nichole Phipps was so helpful and answered all my questions. Her response time was fast and so helpful. She was very respectful, kind. Knowledgeable and efficient. Thanks for all your advice, what a great experience:)"
We responded:
"Catt, thank you for the review and for sharing your experience. I am so glad to hear about it, and I am sure Nicole also appreciates it! Please let us know if you have any additional questions!"
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M. Prescott

November 2, 2023

5  out of  5
rating by M. Prescott
"State farm is the only insurance agency I will ever use and I cannot recommend Laurie enough! From the first phone call, to all the time she took answering what seemed like endless questions that I had, she was patient, and made sure that I understood everything. She also made sure I had the right coverage. Not too much and not too little. I cannot recommend her enough."
We responded:
"Thank you for your review! I am so glad that Laurie provided you with remarkable service and care. She does a fantastic job and will also be thrilled to hear your feedback! We appreciate you! "
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kalesdone

November 1, 2023

5  out of  5
rating by kalesdone
"Always a pleasure working with the team at Lucy Broglas office. They are always very helpful."
We responded:
"Thank you so much for your review! We are always pleased to assist you and are grateful to have you as a valued customer 🌟! "
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Phil Carrarini

October 31, 2023

5  out of  5
rating by Phil Carrarini
"Nicole Phibbs was so much help, she is very knowledgeable and was able to answer all my questions and concerns in regards to my insurance policy, I will definitely be referring her to my friends and family!!! If you are in the market for insurance look no further! Thanks Nicole for getting me exactly what I was looking for!!!"
We responded:
"Phil, thank you so much for the great review! Your referral is the best compliment and we are so pleased you shared your fantastic experience. We are grateful for you and your business! Never hesitate to reach out when you need us!"
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Loralyn Duley

October 31, 2023

5  out of  5
rating by Loralyn Duley
"Best team ever! Especially appreciated the kindness from Nicole today."
We responded:
"Thank you for your review and positive words, Loralyn! We are confident that we have the best customers as well🌟! We appreciate you! "
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Catherine Glover

October 10, 2023

5  out of  5
rating by Catherine Glover
"Adding a teen to an auto policy is financially terrifying. Two is horrifying. But Laurie spent hours searching different quotes to get us affordable monthly payments and adequate coverage. Thanks to her, our teens are insured. So grateful!"
We responded:
"Catherine, thank you for allowing Laurie to find the most suitable insurance products to meet your needs! We understand how adding teen drivers to a household comes with a whole new set of concerns! We appreciate you and your family; please contact our team whenever you need us. "
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Danielle

October 9, 2023

5  out of  5
rating by Danielle
"Marty was very quick to reach out after I requested a quote. She was very helpful with things I was unsure about as a first time home buyer needing insurance."
We responded:
"Danielle, thank you for taking the time to leave us a review and provide your feedback! I am so glad to hear of the positive service you received. Marty has many years of experience and is very knowledgeable. Don't hesitate to contact her, me, or any team member if you have further questions!"